Nature of our services
All our services are digital: designs, software, content and audio files. We ship no physical products, so there are no shipping fees or shipping times.
How we deliver
We deliver work electronically by email, secure download links, code repositories, or direct deployment to the agreed servers, depending on the service.
Delivery timelines
The written proposal sets a timeline for each milestone. It starts once we receive your deposit and the materials we need from you, and we tell you in advance about any change.
Review and acceptance
After each delivery you have 7 days to review it. Each delivery includes 2 rounds of revisions within the agreed scope; changes outside the scope are priced separately with your approval.
Ownership and rights
Ownership of the work created for you passes to you once it is paid in full, as set out in the contract. The company may reference the work in its record of engagements unless the client requests otherwise in writing.
Support after delivery
We fix any software defect found in delivered work within 30 days of acceptance at no extra cost, and you can continue with a monthly support plan.